Terms of service
Terms of service
These terms apply to every order placed on this website. By completing a purchase you accept them. They do not limit any statutory right you have as a consumer under German or European Union law.
Who you are buying from
CHRISTIAN GEHRING
Egidienstraße 237
91058 Erlangen
Germany
Email: info@pacificvolt.shop
Phone: +49 9131 23548
Orders and acceptance
An order is an offer to buy. We accept it when the dispatch confirmation is sent. Until then we may decline an order, for example where a size has sold out, where a price was listed in error, or where we cannot verify the payment.
Prices and payment
Prices are shown in US dollars and are the prices in force when the order is placed; the amount charged is the amount shown at checkout. Payment is taken when the order is placed. Card details are handled by the payment provider and are not stored on this site.
Product descriptions
We describe garments as accurately as we can, including fabric, fit, measurements and care. Photographs are representative: colour can differ between a screen and the physical garment, and the drape of a fabric is hard to photograph exactly. Measurements are taken flat, with a tolerance of about one centimetre.
Sizing and fit
Each product page lists the measurements for the sizes we stock. If you are between two sizes, take the larger one for a relaxed fit and the smaller one for a close one. Write to us before ordering if you want a specific measurement checked against a garment we still have in stock.
Care of the garments
Wash and iron each item as the care label states. Damage caused by washing at the wrong temperature, tumble drying a garment marked for line drying, bleaching, or altering a piece is not covered by our return policy.
Returns, faults and delivery
Returns and the right of withdrawal are handled under our Refund Policy; delivery is handled under our Shipping Policy. Both form part of these terms.
Liability
Nothing in these terms excludes liability that cannot be excluded by law, including liability for a product that does not conform to the contract. Beyond that, our liability for any order is limited to the amount paid for it.
Complaints and governing law
Complaints can be sent to the address above and are answered within 14 days. These terms are governed by German law, and the courts at our registered address have jurisdiction; a consumer keeps the right to bring a claim in the courts of their own country of residence inside the European Union.
Changes
We may update these terms from time to time. The version in force is the one published on this page when you place your order.